Privacy Policy

Effective Date: September 19, 2025
At Allen Waterproofing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the details you share with us.

1. Information We Collect
We may collect the following information when you contact us, request a quote, or use our services:

Your name, phone number, email address, and property address
Details about the services you require
Any additional information you provide to help us carry out our work

2. How We Use Your Information
We use your information to:

Provide quotes and deliver our services
Communicate with you about bookings, updates, and enquiries
Improve our services and customer experience
Meet legal and regulatory requirements

We will never sell or rent your information to third parties.

3. Sharing of Information
We may share your information only when:

Required by law or regulation
Needed with trusted service providers who help us deliver our services (e.g., waste disposal partners), under confidentiality agreements

4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access.

5. Your Rights
You can request access to the personal information we hold about you, ask for corrections, or request that we delete your data (unless we are required by law to keep it).

6. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Allen Waterproofing
Greater Sydney Region
📞 +61 434 424 548
📧 1waterproofing.allen@gmail.com